Privacy Policy

Last updated: May 2026

This Privacy Policy explains how YaloviTV Player collects, uses, stores, and protects information related to the activation portal, user panel, Roku application, payment workflow, and support system.

1. Information We Collect

• Device ID / MAC-style identifier.
• Device Key generated by the application.
• Activation status, plan type, expiration date, and transfer history.
• Playlist metadata submitted by the user, such as playlist name, URL or Xtream connection data.
• Support ticket details, including name, email, priority, category, and message.
• Payment metadata such as provider, plan, amount, and status. We do not store full credit card numbers.
• IP address, browser information, timestamps, and security logs.

2. How We Use Information

We use information to activate devices, prevent fraud, manage licensing, provide support, process payments, maintain security, diagnose technical issues, and improve the service.

3. No Sale of Personal Data

We do not sell personal data. We do not provide user playlist content to advertisers or unrelated third parties.

4. Payment Processing

Payments may be processed by third-party providers such as Stripe, PayPal, Venmo, or other enabled methods. These providers handle payment data under their own privacy and security policies.

5. GDPR Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and the right to data portability where applicable.

6. CCPA/CPRA Rights

California residents may request access to personal information, deletion, correction, and information about data practices. We do not sell personal information.

7. Data Retention

We retain activation, payment, support, and security records as long as necessary for service operation, legal compliance, fraud prevention, and dispute resolution.

8. Security

We use reasonable technical and administrative safeguards, including access control, logs, validation, and database protections. No internet service can be guaranteed 100% secure.

9. Children

The service is not intended for children under 13 in the United States or under the applicable minimum age in other jurisdictions.

10. Contact

Privacy requests may be sent to: support@yalovi.com